It’s everyone’s business
Hever Care takes its responsibilities seriously to ensure that there are processes in place to protect children, young people and adults at risk from abuse and harm. HCL has policies in place that offer all staff clear guidance on how to respond if they have concerns. Through the Local Safeguarding Children Partnerships and Kent and Medway Safeguarding Adults Board (KMSAB), we work in partnership with statutory agencies to prevent abuse and neglect and promote health and wellbeing.
🆘 Concerned about a person at risk?
If you are concerned that an adult or child may be at risk of abuse, neglect or exploitation, it is important to speak up. Safeguarding is everyone’s responsibility and all concerns should be taken seriously, no matter how small they may seem. If there is an immediate danger or medical emergency, always contact the emergency services by dialling 999. If you are concerned about a person known to us, you can report concerns confidentially here.
Report a concernWhat is safeguarding?
We safeguard adults at risk from harm by promoting good practice and quality care through education and effective working processes and within a multi-agency framework.
- Listening to clients’ / service users’ views and wishes
- Empowering clientd / service users at risk of harm and abuse
- Protection from abuse or harm
- Working with individuals and groups to identify and manage risks
- Promoting best practice, respect and dignity
- Providing professional training and education
- Providing support with policy development
- To help staff, patients and carers identify a person who may be at risk of harm.
Is there a situation you are involved in that makes you feel uncomfortable? Are you unsure if the information you have needs to be raised as an adult alert?
🆘 Concerned about an adult?
For information and advice contact any of the following:
- Social Services
- 03000 416161
- social.servcies@kent.gov.uk
- Out-of-hours 03000 419191
- Kent Police 01622 690690 (24 hours)
- National Domestic Violence helpline 0808 200 0247
- KMSAB website.
🆘 Concerned about a child or young person?
If you think a child is being harmed or neglected or is at risk of being abused, contact:
- Children Families and Education – Social Services
- Kent Front door 03000 411 111 (day time)
- frontdoor@Kent.gov.uk
- Out-of-hours 03000 419 191
- Kent Safeguarding Children Multi-Agency Partnership
- Medway social services
- 01634 334466 (day time)
- Out of hours 03000 419 191
- Medway Safeguarding Children Partnership
- East Sussex (Social Services)
- Single Point of Advice team 01323 464222 (day time)
- Out of hours 01273 335905/6
- East Sussex Safeguarding Children Partnership
- Police 101 for non-emergencies and 999 for emergencies (24 hours)
- NSPCC 0808 800 5000
- Childline 0800 1111 (if you are a child or young person you may wish to contact Childline)
- National Domestic Violence helpline 0808 200 0247.